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Accessibility In Galway County Council
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If you have any comments on accessibility - Online Comments Form
Access Complaints Procedure
Sections 26, 27,28 and 29 of the Disability Act 2005 places obligations on public bodies to make services and information accessible to people with disabilities which include
- Access to Quality Customer Services
- Access to the Built Environment
- Access to services via information and Communication Technology
Section 38 of the Act allows any person to make a complaint in writing to the Head of a public body in relation to the failure of the body to comply with Sections 26, 27, 28 and 29 of the Act.
You can use our customer services complaints form to make a complaint under the Disability Act 2005. Complaint forms in relation to the Disability Act 2005 must be submitted directly to:
The Access Officer
Corporate and Cultural Affairs Unit
Galway County Council
Áras an Chontae
You can also use the online complaints form. Please ensure you select ‘Accessibility’ from the Service Area drop down menu.