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Website Accessibility Statement

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Accessibility of this website

Galway County Council is committed to providing information and services that are accessible to all. The site is designed in accordance with the W3C WAI Web Content Accessibility Guidelines and conforms to most priority 1 and 2 checkpoints.

Alternative formats

New HTML content published to the site is published in accessible format.  Some documents are published in PDF, Microsoft Word or other formats.  If you require information in an alternative format please use our request form.

Galway County Council have internal policies and procedures in place to speedily respond to requests for alternative formats.

Technical features of this site

We use cascading style sheets to enhance the visual look of this site and offer alternative styles to assist persons with visual impairments.

You may increase and decrease font size either using your browser settings or directly from the “useful tools” element shown on pages of this site.

Many pages on this site can be read aloud to you by clicking on the "Listen" icon.

Known Issues with this site

Some pages of this site are not fully compliant with all WAI priority 1 and 2 checkpoints.  In some cases this is due to technical limitations, for example, it is not feasible to create an accessible format of a map. 

In other cases it is where use of fully compliant WAI features would seriously undermine the usability of the site for others, for example, Javascript may be used to validate data entry forms so users do not inadvertently search for data that could not possibly exist. 

Some documents within our site are only available in Portable Document Format (PDF) and/or Microsoft Word Format (DOC).  Neither of these formats meet the required standard.  We are committed to providing all new content to the required standard and to providing all existing content to the required standard by the end of September 2010.

Some elements of this site are provided by partner organisations and may not be fully accessible.  We are working with these organisations to improve the accessibility and language standards of the services they provide on our behalf.

Whilst every effort has been made to provide an accessible site we acknowledge that we may have failed to fully live up to our obligations in every case.  We welcome feedback on these items and will provide assistance in delivering information in alternative formats.

Maintaining accessibility of this site

Galway County Council is committed to maintaining and monitoring the accessibility of this website. The site is audited at regular intervals.

To help deliver and maintain an accessible website we provide training and publish internal guidelines to our staff to help them create accessible web content.

The training and guidelines cover issues such as

Please let us know if you encounter any problems. 

Access Feedback

You may contact the Access Officer as below...

Access Officer
Áras an Chontae
Galway Councy Council
Propsect Hill
Galway

Tel:  091 509312
eMail: secretar@galwaycoco.ie

Please use our request form to obtain information in an alternative format. 

You may use our online comments system to report Access issues or make a complaint.  See http://www.galway.ie/comments/