MenuCOVID-19 Service Updates
31st MARCH, 2020
Galway County Council offices are closed to the public, in line with recent #COVID19 measures. However essential services continue to operate throughout the County. While our offices are closed, please use our online services or contact us by telephone, email or post.
Phone: 091-509000
Email: customerservices@galwaycoco.ie
Website: www.galway.ie
Postal address: Áras an Chontae, Prospect Hill, Galway H91 H6KX
The most important thing that we can do as a community during the Covid-19 Pandemic, such as we are experiencing now with Covid-19, is to consistently take every precaution and advice as issued by our Public Health experts in the Health Service Executive and the Department of Health.
We must work together to protect the most vulnerable in our communities across the County and across the Country.
At the instigation of Minister for Housing, Planning and Local Government, a Covid-19 Community Response Forum is in place co-ordinated by Galway County Council.
A dedicated community support helpline is established in Galway County Council, to assist at-risk members of the public in accessing non-emergency and non-medical supports during the current public health emergency. The confidential phoneline service is established by the new COVID-19 Galway Council Community Response Forum, which includes over a dozen agencies, organisations and key service providers from across the County including the Galway County Public Participation Network.
The helpline is focused primarily on ensuring that vulnerable members of the community or those living alone can access deliveries of groceries, medicine and fuels. The new phoneline is just one aspect of the Forum’s work. Its core aim is contributing to the community-wide effort to limit the spread of COVID-19 and that there is a co-ordinated community response to enable all voluntary statutory agencies to collaborate in support of our communities and particularly of our most vulnerable members. The Freephone Number is 1800-92-88-94. Lines Open Monday to Sunday 9.00am to 6.00pm or Email: covidsupport@galwaycoco.ie
Expert advice is available at:
https://www.gov.ie/en/news/7e0924-latest-updates-on-covid-19-coronavirus/
https://www2.hse.ie/conditions/coronavirus/coronavirus.html
In order to help prevent the spread of the virus, members of the public are being reminded to follow the advice of the health experts i.e. wash hands frequently and thoroughly, ensure to follow cough etiquette, social distancing and adopt our lifestyles to the current restrictions.
Galway County Council are taking proactive measures to minimise the risk of infection to members of the public and to the staff of Galway County Council while continuing to provide essential public services.
All dealings with Galway County Council shall be conducted by email or phone until further notice.
View our service contacts during the COVID-19 Pandemic
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